Delete Account Policy
Learn how to delete your Petoye account and understand what happens to your data when you do.
Overview
At Petoye, we respect your right to control your personal data. You can request to delete your account at any time. This page explains the process, what data will be removed, and how to initiate the request.
How to Delete Your Account
You can delete your account using either of the following methods:
Method 1: Delete from the App
Open the Petoye app and log in to your account
Navigate to Settings from the menu
Tap on "Account" or "Privacy Settings"
Select "Delete My Account"
Confirm the deletion when prompted
Method 2: Request via Email
Send a deletion request to info@petoye.com with the following details:
- Your registered email address
- Your username or account ID
- Subject line: "Account Deletion Request"
Our team will process your request within 7 business days.
What Gets Deleted
When your account is deleted, the following data will be permanently removed:
Important Notes
- Account deletion is permanent and irreversible. Once deleted, your data cannot be recovered.
- Some data may be retained for legal or regulatory compliance purposes for a limited period.
- If you have active marketplace transactions, please complete or cancel them before requesting deletion.
Need Help?
If you have any questions about the account deletion process or need assistance, please contact our support team:
Email: info@petoye.com
Phone: +92 311 5486051