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Privacy Policy

Your privacy matters to us. Learn how Petoye collects, uses, and protects your personal information.

Last Updated: January 2025

Introduction

Welcome to Petoye. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. We are committed to protecting your personal data and being transparent about our practices.

By using Petoye, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our platform.

Information We Collect

Personal Information

When you register or use Petoye, we may collect your name, email address, phone number, profile picture, and pet-related details you voluntarily provide.

Usage Data

We automatically collect information about how you interact with the app, including device information, IP address, app usage patterns, and analytics data to improve our services.

Content Data

Photos, videos, posts, messages, and other content you create or share through the platform are stored on our servers to provide our services.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform and services
  • Create and manage your account and pet profiles
  • Enable social features including posts, comments, and messaging
  • Facilitate marketplace transactions and communications
  • Send important updates, notifications, and promotional content
  • Analyze usage patterns to enhance user experience
  • Ensure platform safety, security, and fraud prevention
  • Comply with legal obligations and enforce our terms

Information Sharing

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party companies that help us operate and improve our platform
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfers: In connection with any merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your data

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

We encourage you to use strong passwords, enable available security features, and report any suspicious activity on your account immediately.

Cookies & Tracking

Petoye may use cookies, local storage, and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage your cookie preferences through your device settings, though some features may not function properly without them.

Children's Privacy

Petoye is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it. If you believe a child has provided us their data, please contact us immediately.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for data processing at any time
  • Request data portability or restrict processing
  • Object to certain uses of your personal data
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@petoye.com

Phone: +92 311 5486051